Business Scan

Business Scan Help Center

Whether you're a new client exploring our services or a long-term partner seeking deeper functionality, our Help Center is designed to guide you with clear, practical answers. Below, you'll find key support sections and frequently asked questions.

Getting Started

Learn how to onboard with Business Scan and start accessing powerful pharmaceutical intelligence:

How to request a demo or consultation
Steps for subscribing to services
Initial training and support options.

Data Access & Tools

Understand how to interact with our dashboards, reports, and export features:

How to log in and navigate our digital platforms.
File formats available for export (CSV, Excel, PDF).
Access levels for different user roles.

Account Management

Manage your subscription, billing, and user permissions:

How to add/remove users.
Updating billing or contact details.
Renewals and plan upgrades.

Security & Data Protection

We take data confidentiality seriously:

Encryption and privacy protocols.
Who has access to your data?
Compliance with local and international data standards.

Frequently Asked Questions.

You can fill out our contact form or email us at info@businessscan.com.iq to schedule a personalized walkthrough.

Our core datasets are updated quarterly. Custom data refresh schedules are available for clients with specific needs.

Yes, our dashboards support exports to Excel, CSV, and PDF for your internal analysis.

Currently, our dashboards and reports are available in English and Arabic.

Absolutely. We can design and execute product-specific studies including demand assessments and perception audits.

Yes. We use encrypted storage and follow industry-standard practices for data protection and confidentiality.

Simply log in to your account settings or contact our support team for assistance.

We offer onboarding sessions, live support, and training workshops to help clients extract full value from our data.

You can apply to join our contributor network by reaching out to contributors@businessscan.com.iq.

You can access past reports through your dashboard or request a historical data update through our support team.

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Business Scan Help Center

Getting Started

Data Access & Tools

Account Management

Security & Data Protection

Frequently Asked Questions.

How do I request a service demo?

How often is your data updated?

Can I export data from your dashboards?

What languages is the platform available in?

Do you offer custom research for specific products?

Is my data secure with Business Scan?

How can I update my account information or billing?

What if I need help interpreting the data?

How do I contribute data as a pharmacy or distributor?

What happens if I miss a reporting cycle?